Privacy Policy

Omnihealth Practice Privacy Policy

Omnihealth Practice is a brand owned and operated by Omnihealth Group Holdings Company Limited, registered in the Hong Kong Special Administrative Region.

Securing and Protecting personal information you provided to us is of a high priority in Omnihealth Group Holdings Company Limited.

This Privacy Policy describes how us, Omnihealth Group Holdings Company Limited and Omnihealth Practice, collects, uses, and shares unidentifiable and identifiable information about you when you access this website, mobile app or any other services operated by us. Before you access any of our services, or provide us with your personal information, please read this Privacy Policy carefully to learn about our privacy practices.

1. Definitions

The term “Policy” herein refer to Omnihealth Practice Privacy Policy.

The terms “Omnihealth Group Holdings Company Limited”, “Omnihealth Practice”, “we”, “our”, “us” herein refer to Omnihealth Group Holdings Company Limited.

The terms “you”, “your” and “user” herein refer to any individuals and/ or entities accessing Omnihealth Practice’s website and/ or mobile application, and/ or the services provided therein.

The term “Platform” herein refer to website, mobile application or any other form of service operated by Omnihealth Practice.

The term “Services” herein refer to information, functions, features provided by Omnihealth Practice through the Platform.

The term “Personal Data” herein refer to information which relates to a living individual and can be used to identify that individual. It must also exist in a form which access to or processing of is practicable.

2. Personal Data we collect through your use of our Services

Omnihealth Practice collects information provided by you in order to provide you with the Services. When you register an account with Omnihealth Practice Platform, you may provide us with your name, email address, phone number, address, information about your profession. When you login to Omnihealth Practice Platform, you may provide us with your email, password. When you subscribe to our resources, you may provide us with your name, email address, physical address, information about your profession or any other information required.

You may participate in our educational programs, doing so will mean providing us your professional registration information required for such programs.

Omnihealth Practice also automatically collects certain usage information from you using our Services, such as:

Device information, device type and model, device identifier (IDFA/ IMEI), Mac address of the device you use
Software information, language, software version, configurations of the software you use
Network or infrastructure information, IP address, system that connects you through
Content that is searched for or viewed when you use our Services, terms used for search, pages viewed, or any of your interaction when using our Services.
Information on your preferences when using our Services, language, region, bookmarks
Information you uploaded and shared as review, feedback through our services, comments, dates, times, etc.
Location information, if you permit the use of location access from our Services and use our location-based services, your geographical position information collected via GPS or WiFi, your address information provided to us, information uploaded and shared by you showing your location.

3. How your Personal Data and information we collected may be used

Omnihealth Practice may use the information we collected for the following purposes:

Register you for programs and services you have requested
Process, fulfil and follow up on your membership application
Provide access to content
Answer your emails or on-line requests
Send information you request and verify your current information
Send and process surveys and educational programs
Report completion of educational programs or specialty board certification requirements
Ensure Omnihealth Practice’s resources are relevant to your needs
Deliver the Omnihealth Practice Information such as newsletters, meetings, or events
Review your manuscript or comment about a journal article
Present focused advertising that might interest you
Recommend content that suits you
Alert you when fresh content is posted or released
Invite you to join Omnihealth Practice
Notify you about new products/services, special offers, upgrades, and other related information from Omnihealth Practice and affiliated third parties
Improve Omnihealth Practice’s services by analyzing your usage of our Platform

4. Sharing of your Personal Data and information

In connection with your visit and use of Omnihealth Practice Services, we may share your information to affiliate companies within our group, or our business partners, or any other third parties that make our Services available to you. They includes:

Third party vendors: We may work with third party vendors to provide functions and services that support our operation on our behalf, these functions and services includes, but not limited to customer service, fraud prevention, business analytics, marketing. We may also authorize these vendors to collect information on our behalf, including information necessary for us to operate features of our Platform or to facilitate the delivery on online advertising tailored to your interests. Our third party vendors are contracted under a duty of confidentiality to us, they will only collect or process information as needed to perform their functions, they are not permitted to share or use the information for any other purpose;

Business partners: We may work with business partners to jointly offer Services through our Platform. You will be clearly informed should these partners are involved to the Services available through our Platform as their identification such as name, logo, etc. will be promptly shown. If you choose to access their Services, we may share your information with them;

Affiliated companies within our group: We may share your information with affiliated companies within our group in order to fulfill you with the Services, or provide you information on other products or services that might interests you. All parts of our group holds similar protection measures that are no less stringent than this Privacy Policy;

Where required or permitted by law: In respond to subpoenas, judicial processes, warrants or legitimate requests by law enforcement officials or authorities, or to protect us against liability, we may share your information as required or necessary in order to comply with applicable law; and

Business reorganization: We may disclose and transfer to any of our actual or proposed assignees or transferees of our rights with respect to your Personal Data in connection with a re-structuring of our business, and/ or merger, sale or transfer (whether of assets or shares, in whole or in part), to use, hold, process or retain such Personal Data for the purposes mentioned in this Privacy Policy.

5. Cookies Policy

We track how our Information are used by both anonymous visitors and registered users who interact with the Omnihealth Practice Platform using cookies. Cookies are files that store information on your device or browser that used to identify you and your devices. Your device or browser may store cookies and send it back with later requests to the same server. Two types of cookies are commonly used. A session cookie is created by a website when that website is accessed; that type of cookie is automatically deleted by closing the web browser. A persistent cookie is a cookie that is stored on the hard drive of the user’s computer for a period of time chosen by the website that set the cookie, usually for a number of years, unless the user deletes it manually.

Our Platform use and allow cookies, pixels/ tags, SDKs, application program interfaces, and other technologies to be placed on so that we may collect and store certain information about you when you use our Services. We use cookies in order to:

Operate essential services: To provide, secure and maintain the basic functions of our Services such as to keep you logged in, enable you to access information, funtions, features while your visit to our Services.

Perform non-essential, functional services: Allow us to provide you with better user experience such as to personalize our Services by recognizing you and remembering your activities on our Services across different devices, sessions or browsers.

Carry out non-essential, analytics and marketing activities: These allow us to analyze user’s interactions with our Services such as how many visitors, frequency of visits, what contents are being viewed, clicked, etc. These analytics help us to improve how our Services works, and to provide you with advertisements, contents, products or services tailored to your interests.

We use both session and persistent cookies in different scenarios.

You can manage the use of cookies, upon arriving our Services, you are given the option to opt-out of non-essential cookies, or you can opt-out of some or all cookies by settings in your browser where it allows you to refuse the use of cookies. However, if all cookies are set to be blocked in the settings of your browser, you may not be able to access or use part or all functions of our Services.

6. Local storage

In addition to cookies, our website also use local storage technologies like HTML5 local storage, session storage, and similar technologies to enhance your experience. Local storage allows us to store information directly on your device without expiration until explicitly deleted, whereas session storage is deleted automatically once the browsing session ends or when the browser is closed. This data helps us remember your preferences, optimize performance, and provide enhanced functionalities.

You have full control over the data stored in local storage. To manage or delete the data, you can use your browser’s built-in settings.

7. Email Activity Tracking

Email messages sent to you may contain “Clear GIFs” or “Web beacons” or other tracking tools to measure the effectiveness of an alert, offer or opportunity so we know what more appropriate contents fit you. We do not collect information that identifies you personally through “clear GIFs” or “Web beacons”. You may refuse or remove the placement of these by selecting the appropriate settings on your web browser or within your email account.

8. Accessing third party properties: Our Platform may contain links to third-party websites or services. Omnihealth Group Holdings Company Limited do not operate or control those third party properties or the contents provided through those properties. Once you have left our Platform, we cannot be responsible for the privacy practices of those properties. We recommend that you carefully look at the privacy policy for the properties you visit.

9. International Transfers

The Personal Data you have provided to us may be stored in locations outside of your home country, where the standards of data protection may be different from those in your home country. We provide appropriate safeguards and technology for international data transfers as required by law, including information transferred to third parties. We may also obtain your consent for such transfers when necessary. When transferring data from the European Economic Area (EEA) to a non-EEA jurisdictions, we may rely on the EU Model Clauses and/or the necessity to process your data to fulfill the requested services (performance of a contract). In accordance with applicable law, you have the rights to inquire about the specific protections we have in place by contacting us using the details provided in clause 9 below.

10. Protection of Personal Data

We maintain appropriate security and organizational measures to protect your Personal Data against accidental or unlawful access, alteration, loss, disclosure, destruction. However, no data transmission over the internet can be guaranteed 100% secure. We cannot guaranteed your Personal Data is safe during transmission on the internet or in our Platform.

11. Retention of your Personal Data and information

In accordance of applicable law and your consent, OMNIHEALTH GROUP HOLDINGS COMPANY LIMITED will retain your information for the period necessary to fulfil the purposes mentioned in this Privacy Policy, and to exercise our legal rights and to comply with our legal or regulatory obligations. You have the right to:

Check whether we hold any of your Personal Data
Access your Personal Data retained by us

Require us to correct any Personal Data which is inaccurate

Ascertain our policies and practices in relation to Personal Data and the type of Personal Data retained by us
Opt-out from receiving direct marketing materials from us at any time
Request for the Personal Data to be deleted

Your request in relation to any of the above shall be in writing, sent by email to [email protected].

12. Modification of this Privacy Policy

We may from time to time, revise this Privacy Policy as we consider appropriate or to reflect the changes in the law. We will publish the updated version to this section of our Services with an effective date stated.

13. Additional information

Regarding this Privacy Policy:

This Privacy Policy has originally been drawn up in the English language, translations in other languages are available for your convenience. If there is any inconsistency or conflict between the English and the translated versions of this Privacy Policy, the English version shall prevail.
If you have any questions about this Privacy Policy, please contact us in writing, sent by email to [email protected].

Latest update of this Privacy Policy is 25 Jun, 2024